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The Customer Portal is a hosted self-service interface for customers to manage their billing. Customers can view and download invoices, update payment methods, track subscriptions, and manage account information—reducing support overhead for your team.

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Access Methods

  • Dashboard links: Direct links generated from the Measure dashboard
  • API access: Dynamically generated authenticated links via the Customer Portal API for embedding in your application
  • Magic links: Company-level portal access that customers retrieve using their email on file

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Customization

  • Branding: Custom theming to match your brand
  • Content: Selectable billing sections (invoices, subscriptions, payments, credits)

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Self-Service Subscription Management

  • Cancellation: Customers can cancel subscriptions, effective at the end of the current billing term
  • Seat/license upgrades: Immediate effect with prorated charges for the remainder of the billing period
  • Seat/license downgrades: Takes effect at the start of the next billing cycle with no proration
Seat and license management is available for license-based and seat-based subscriptions only.