
Key Capabilities
- Payment follow-ups: Sends reminders and outreach on overdue invoices based on customer payment behavior
- Supplier portal submission: Submits and tracks invoices through customer supplier portals, including Coupa, Ariba, and Tipalti
- Escalation sequence: Overdue invoices move through a defined escalation sequence rather than a single reminder
- Human follow-up: Non-standard collections cases are handled by a person rather than automation alone

