Contract Lifecycle
Contracts in Measure follow a structured workflow from creation to execution:
Draft
In the Draft stage, you create a contract by:- Selecting a template and designating a customer and signatories
- Configuring contract details: title, expiration date, start date, and subscription terms
- Defining pricing based on your product catalog
- Optionally requiring payment collection
- Optionally enabling internal approval workflows
Waiting for Approval (Optional)
If approval workflows are enabled, contracts may require internal approval before being sent. For example, approval may be required if the discount exceeds a threshold. More on approval workflowsPending Signatures
Once finalized, contracts can be delivered via:- Email: Direct delivery from Measure with integrated signature collection
- Shareable links: Links can be embedded in emails or messages
- PDF download: For offline distribution and record-keeping
Pending Payment (Optional)
If payment collection is enabled, the customer’s payment card information is collected after the contract is signed.Awaiting Manual Confirmation (Optional)
An additional approval stage can be required before the contract is considered executed. For example, this could be an implementation or onboarding stage.Executed
At this stage, the contract is considered fully executed and the associated subscription will be created for the customer.Contract Templates
Templates provide pre-formatted contract documents with standard clauses and sections. They can be order forms, MSAs (Master Sales Agreements), SOWs (Statements of Work), or other agreement types. Two template types:“Sales Contract” templates for CPQ workflows and “Agreement” templates for general agreements.
Signature Workflows
Measure supports flexible signature collection to match your business requirements:- Single signature: Standard contracts requiring one customer signature
- Multiple signatories: Up to 3 external signatures for enterprise deals requiring multiple stakeholders (CFO, legal, department heads)
- Counter-signatures: Internal approval signatures from your team before or after customer signing
- Offline signing: Import contracts signed outside of Measure with optional PDF upload for record-keeping
Renewals and Changes
Measure provides end-to-end support for contract renewals and mid-term modifications:- Renewal contracts: Transition customers to new terms with automatic carry-over of customer information and baseline terms
- Change contracts: Formalize plan upgrades, seat additions, or pricing adjustments with differential contract generation
- Renewal reminders: Automated email reminders configurable for your sales cycle (e.g., 90 days before expiration)
Automated Reminders
Stay on top of pending contracts with automated follow-up emails:- Pre-configured schedules: Choose from Basic, Lenient, or Persistent reminder patterns
- Custom scheduling: Define your own reminder cadence based on your sales process
- Continuous reminders: Optional recurring follow-ups until the contract is signed
- Granular control: Enable/disable reminders globally or for individual contracts

